How do you combine modern comfort with first-class service?
The Resl Resort in Flachau shows how: with digital solutions from APRO, service processes have been optimised so that orders can be booked directly at the table or charged to the room. Kitchen monitors and mobile handhelds ensure efficient processes, and soon guests will even be able to order by smartphone from the spa area. This is how the resort offers its guests a first-class, convenient experience.
The Resl Resort is the perfect place for families and friends to enjoy a great time with relaxation, fine food and a stunning mountain panorama. Focused on providing the best possible care for its guests, the resort chose APRO to make its service processes efficient and offer guests a first-class experience.
The Resl Resort has two restaurants, where kitchen monitors with the APRO order manager ensure organised processes in the kitchen.
The mobile handhelds with card payment allow fast and convenient processing of orders and payments right at the table.
The integration with the Casablanca hotel software also makes it possible to charge consumption directly to the rooms. This simplifies processes for staff and guests alike.
In future, guests will be able to order by smartphone directly from the spa area, offering them even more comfort.
“APRO has helped us optimise our service to offer our guests an even better experience.”
Daniel Warter, Resl Resort Flachau
Key facts about the venue
Location:
Dorfstraße 10, 5542 Flachau
Cuisine:
Regional & international cuisine
Type of venue:
À la carte restaurant (open all year) and fondue restaurant (winter season)
With our support, the Resl Resort has significantly improved its service quality
Faster processes in service & kitchen
Improved guest experience
Efficient use of resources