Fancy being treated to culinary delights by the Tom Almhütte team at 1,163 m?

Sounds good! It is. Perfectly supported digitally by APRO® solutions.

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Maria Alm. A sunny day. The Tom Almhütte is busy – from the restaurant to the lounges and out on the terraces. Guests want to be pampered. To have a good time. To enjoy mountain hut classics with an international flair. At peak times, up to 600 guests are served here at the same time. Serving guests quickly is an enormous challenge. In APRO, the team has found a partner equal to these demands. With a wide range of digital solutions, the workflows of service and kitchen staff have been made efficient and as simple as possible.



  • The digital kitchen management/order manager handles several hundred meal orders simultaneously at peak times. That would no longer be possible without digital kitchen management. At the Tom Almhütte, the cold station and the patisserie each have their own kitchen monitor too. RESULT: all orders are clearly visible to everyone at all times, which significantly reduces stress levels in the kitchen.

  • Mobile ordering with up to 11 handhelds at the same time. APRO's user-friendly interface enables service staff to work efficiently. Legwork is minimised, which shortens waiting times for guests and optimises staff deployment at the same time.

  • In addition, the merchandising shop was digitalised with the APRO webshop module and voucher sales were switched to digital with the voucher module – customers can easily order and pay for both merchandise and vouchers online, without anyone from the team having to be available. Here, too, POS integration is crucial: no staff involvement is needed at all, as all processes run automatically in the background.

  • The EDER Collection guest app provides a modern information and service concept: guests have access to the guest directory, offers, events and services at any time – right on their smartphone, always up to date.

Tom Schwaiger chatting with guests on the terrace, snowy mountains behind

"Our aim is to give our guests an unforgettable experience. That takes smart solutions that support us in our work every single day."

Tom Schwaiger, Tom Almhütte

Dining room of Tom Almhütte with timber, glass roof, wine tower and lounge seating

Key facts about the venue

Location:

Natrun 50, 5761 Maria Alm (NO ACCESS BY CAR!)


Cuisine:

Classic mountain hut cuisine meets international flair


Type of venue:

Mountain hut/open all year round

Together with the Tom Almhütte, a comprehensive solution was implemented. This allows the team to focus on its core business - delighting guests!

  • Faster processes in service & kitchen

  • Improved guest experience

  • Efficient use of resources

Digitalisation as an opportunity - together with APRO
into the digital future of hospitality

Book your free demo now